What’s more important than what we think about VIP are what patients and families say about their experience. Collected from families around the US, you can read their stories below.
Average Rating
4.6 out of 5 ● 10972 ratings.
4.6 out of 5 ● 10972 ratings.
★★★★★
★★★★
★★★
★★
★
★★★★★
2023-10-01
Very well pleased
★★
2023-09-30
Can’t type in attending physician box
★★★★★
2023-09-29
Easy to use, understandable explanations
★★★★★
2023-09-29
Fine
★★★★★
2023-09-29
It was fine
★★★★★
2023-09-28
Under the circumstances you were a God send.
★★★★
2023-09-28
Not able to insert information on last page for some reason
★★★
2023-09-28
Questions not clear on page 9 and I believe it was page 10 that would not allow me to pick answers. also download did not seem to be accepted
★★★★★
2023-09-28
This was the first time I have done this. Thanks to Jessica for all her help
★★★★
2023-09-27
It was fairly intuitive and fast... so far. : )
★★★★★
2023-09-27
Very user-friendly
★★★★★
2023-09-27
Great
★★★★
2023-09-27
fairly easy to fill out on line
★★★★★
2023-09-27
Pretty easy
★★★★★
2023-09-26
I am not good with the computer. I hope I have done everything correctly.
★★★
2023-09-26
Hard to see the whole page on the cell phone
★★★★★
2023-09-26
Quick and easy!
★★★★
2023-09-26
Mostly positive experience.
★★★★★
2023-09-26
Easy to navigate
★★★★
2023-09-25
Please email me all documents that have been completed and/or signed
★★★★★
2023-09-24
Very user friendly
★★★★★
2023-09-23
It was great, very easy to use, had no problems at all.
★★★★★
2023-09-23
Easy to use and clear instructions. Thank you!
★★★★★
2023-09-22
Very easy
★★★★★
2023-09-22
It was good
★★★★★
2023-09-22
All went smoothly
★★★★★
2023-09-22
Very easy to use during a very difficult time. Thank you
★★★★★
2023-09-22
Easy to use
★★★★★
2023-09-22
I was glad to fill the forms, because I know what a good program this is.
★★★★★
2023-09-22
Seemless
★★★★★
2023-09-22
No issues
★★★★★
2023-09-22
No issues
★★★★
2023-09-22
Easy and was greatly explained by agent at hospital
★★★
2023-09-21
I would have preferred seeing someone in person.
★★★★★
2023-09-21
easy to use
★★★★★
2023-09-21
Very easy to use!
★★★★★
2023-09-21
Very easy to complete...just lengthy
★★★★★
2023-09-21
Easy peasy!
★★★★★
2023-09-20
Easy to use!
★★★★★
2023-09-20
excellent
★★★★★
2023-09-20
Very easy
★★★★
2023-09-20
I was unable to send more than one photo of POA
★★★★★
2023-09-20
Easy and fast
★
2023-09-20
Many boxes couldn't be completed and I have no idea whether I'm supposed to fill in physician directive info?
★★★★★
2023-09-19
It was very easy to maneuver.
★★★★★
2023-09-19
Good system however I do not want to print out 41 sheets of the directory of services.
★★★★
2023-09-19
Fine, but nervous. Not ready for this with my dad. There was a lot of reading and I wanted to make sure I understood everything. I hope I did okay.
★★★
2023-09-18
You need more explanations/examples of how to answer sections of the questionnaire
★★★★★
2023-09-18
Easy to navigate. Quick and efficient!
★★★★★
2023-09-18
Very easy.
★★★★★
2023-09-18
Easy to the point questionnaire, something VERY unusual in medicine these days.
★★★★
2023-09-17
Electronic signature was very difficult for Mom.
★★★★★
2023-09-17
I Alwsys have trouble w electronic process. Thankfully Salus was here to help
★★★★
2023-09-16
IT WAS PRETTY CLEAR AND EXPLANATORY ENOUGH OVER ALL!
★★★
2023-09-16
To much to soon
★★★★★
2023-09-16
Excellent communication from the beginning
★★★★★
2023-09-15
it gave the option to move onto the next question with out a specific date or name without stopping the process!!!! +++
★★★
2023-09-14
Confuse
★★★★★
2023-09-14
Truly an answered Prayer.Speaking with Said was so uplifting and refreshing. Now I have real relief and Hope to be able to stay in my home for years to come. Thank you All
★★★★★
2023-09-14
Very user friendly
★★★★★
2023-09-14
Very easy
Some questions was not sure but will ask nurse practitioner when she arrives
★★★★★
2023-09-14
Good
★★★★★
2023-09-14
Very good
★★★★★
2023-09-14
Rachel was great.
★★★★
2023-09-13
When I failed to fill in a box or select something, the Continue button warned me, but wouldn't tell me *what* I'd forgotten. I took me 4 re-reads & re-tries on one of the pages to make it happy.
Many similar websites will highlight missing information t
★★★★★
2023-09-13
Easy to follow. And a little help from Lizzie! Thank you
★★★★★
2023-09-13
Friendly, quick response time
★★★★★
2023-09-13
Easy to understand, easy to use.
★★★★★
2023-09-13
Fine
★★★
2023-09-12
Frequently it wasn't clear how I would be able to have copies of all of these documents that I signed off on. That's throughout this document. And then at the end there's three more I was supposed to be able to download, but when I clicked download it too
★★★★★
2023-09-12
Quick and easy-thank you.
★★★★★
2023-09-12
Very easy to use.
★★★★★
2023-09-12
Very easy
★★★★
2023-09-12
I do not know where these papers are.
★★★★★
2023-09-12
Very easy
★★★★
2023-09-12
Pretty easy to understand.
★★★★★
2023-09-12
This was very helpful and simple to complete. Thank you !
★★★★★
2023-09-11
This was so user friendly
★★★
2023-09-11
Wouldn’t let me fill in the date and provider preference
★★
2023-09-11
This process doesn't allow for any adjustments in what you acknowledge, and what is not acknowledged. Tried using the back button only to find that the the part that I had issues with, had already been highlighted, as though it was agreed to. Then, had me
★★★★
2023-09-10
Missing options to type signature or import photo of signature
★★★★★
2023-09-10
Easy , simple and rep was EXCELLENT!
★★★★★
2023-09-09
Compassionate
★★★★★
2023-09-09
I felt that the process was very clear, and quite detailed.
★★★★★
2023-09-09
Very easy for someone who his technologically challenged!
★★★★★
2023-09-08
Was unable to add date and doctor of choice info on one page. Other than that this was very easy to complete.
★★★★★
2023-09-08
Works as advertised
★★★★★
2023-09-08
It’s very easy to use but a bit confusing to find missing data.
★★★★
2023-09-08
It is quick and convenient.
★★★★
2023-09-07
difficult to understand.
★★★★★
2023-09-07
IT WAS VERY EASY TO NAVIGATE THRU
★★★★★
2023-09-07
Easy and fast!
★★★★★
2023-09-07
No comment
★★★★★
2023-09-07
Very self explanatory
★★★★★
2023-09-07
Very straight forward and easy to understand.
★★★★★
2023-09-07
Ease of use
★★★★★
2023-09-07
Ease of use
★★★★★
2023-09-07
Ease of use
★★★★★
2023-09-07
Ease of use
★★★★★
2023-09-07
Ease of use