What’s more important than what we think about VIP are what patients and families say about their experience. Collected from families around the US, you can read their stories below.
Average Rating
4.6 out of 5 ● 8056 ratings.
4.6 out of 5 ● 8056 ratings.
★★★★★
★★★★
★★★
★★
★
★★★★
2023-03-31
I couldn't download last 2 paperwork sections. However may be due to my internet.
★★★★★
2023-03-31
Very good
★★★★★
2023-03-31
Really easy to understNd
★★★★★
2023-03-31
Very good
★★★★★
2023-03-30
Very simple
★★★★★
2023-03-30
Great
★★★★★
2023-03-30
Easy to use
★★★★★
2023-03-30
A little confused about the release of medical records as to who to put to get records. Not sure I did it right
★★★★★
2023-03-29
Very easy to follow and complete
★★★
2023-03-29
This was difficult, because my brother is the patient, and he is capable of consent and of making decisions, but he is not capable of doing electronic means to do so. I did not answer clinical questions about how he is doing or feeling, as he needs to be
★★★
2023-03-28
I tried my best to sign every place I was supposed to
★★★★★
2023-03-28
easy to follow directions
★
2023-03-27
I have too many questions and uncertainty
★
2023-03-27
Too many questions and cannot find clarity without asking questions about it
★★★★★
2023-03-27
Simple and easy to complete
★★★★★
2023-03-25
Simple, clear, and easy to understand.
★★★★★
2023-03-25
very easy to use!
★★★★★
2023-03-24
Simple
★★★★★
2023-03-24
Very user friendly. All requested information was pertinent
★★★
2023-03-23
It was ok
★★★★★
2023-03-23
very good
★★★★★
2023-03-23
Fine I’m new to the texting thing
★★★
2023-03-23
The Patient Handbook would not download
★★★
2023-03-22
I was a little confused by the choice for insurance coverage. My mother has a Medicare Advantage plan. However, the choices offered were only for Medicare part A or private insurance. The private insurance box was preselected and I was not able to change
★★★★★
2023-03-22
Great electronic process
★★★
2023-03-22
Don’t understand all questions.
★★★★
2023-03-22
Could improve on signing everything once instead of going back for each document
★★★★★
2023-03-21
Excellent explanation of what to expect.
★★★★
2023-03-21
I clicked "yes" (highlighted green) to say that clinical students could attend, but when I downloaded a copy, it reads that I selected "no" to clinical students. I checked it twice -- everywhere else in the system, I clicked on the answers I wanted to sel
★★★★★
2023-03-21
Trouble downloading patient Handbook.
★★★★★
2023-03-20
Was simple to manage my way through the process.
★★★★★
2023-03-20
Very easy to fill out
★★★★★
2023-03-20
Very good
★★★★★
2023-03-20
Alex has been very helpful.
★★★★★
2023-03-19
Simplified - thank you
★★★★★
2023-03-19
User friendly
★★★★★
2023-03-18
Loved it! So easy to walk through.
★★★★★
2023-03-17
It was very easy to finish.
★★★★★
2023-03-17
Excellent
★★★★★
2023-03-16
Easy to use and straightforward. No issues
★★★★★
2023-03-16
User friendly. Very simple to understand and operate.
★★★★★
2023-03-16
Works well
★★★★★
2023-03-15
Very easy
★★★★★
2023-03-15
Everything was very easy to understand. Thank you.
★★★★
2023-03-15
To complicated for Seniors
★★★★★
2023-03-14
Very easy to use!
★★★★
2023-03-13
Could not make changes
★★★★★
2023-03-13
Fairly easy process, but there wasn’t an option to access the Notes App ( iPhone ) that contained my HCPA. No problem, though, I just created a new document.
★★★★★
2023-03-12
Good!
Couldn’t complete as spouse in nursing facility
★★★★★
2023-03-10
great
★★★★★
2023-03-10
Good
★★★★★
2023-03-10
Easy to use
★★★★★
2023-03-10
Helpful , sobering information to consider and communicated very well
★★★★
2023-03-10
Everything went well with the software but it kept telling me I wasn't done filling it out but I don't know what I left out. Thank you
★★★★★
2023-03-10
Page 16 is confusing. I was unable to complete this form
★★★
2023-03-09
It's hard to get excited about this process - electronic signature process is awkward at best. I can sign and scan it to an electronic file and upload it if the process would allow.
★★★★★
2023-03-09
It was easy enough
★★★★★
2023-03-09
Very easy to use.
★★★★★
2023-03-09
So far you guys are doing very good and I give you guys and hey for being polite and helpful
★★★★★
2023-03-09
I found it very easy and I am not very good with computers
★★★★★
2023-03-09
Very easy to use andunderstand
★★★★★
2023-03-08
Great
★★★★
2023-03-08
Ok
★
2023-03-08
Information was hard to enter and video did not work
★★★★★
2023-03-08
Excellent. Very easy to navigate.
★★★★★
2023-03-08
Very easy to navigate. So appreciated especially during a very stressful time for families and the patient!
★★
2023-03-08
It does not confirm if the documents requested uploaded correctly
★★★★★
2023-03-07
Very easy to complete. THANK YOU!
★★★★★
2023-03-07
It was easy
★★★★★
2023-03-07
It was easy to maneuver through.
★★★★★
2023-03-07
Easy flow of information, user-friendly
★★★★★
2023-03-07
Easy to use
★★★★
2023-03-07
This was great except that I didn’t know what to do about attending physician, as I thought that Doctors Making Housecalls would continue to see her. But I’m ok either way.
★★★
2023-03-06
Patient handbook will not download
★★★★★
2023-03-06
It was easy and simple to use. Thanks
★
2023-03-05
Awful
★★★★
2023-03-03
I am very intimidated by technology. This was easy to get through except for the download part.
★★★★★
2023-03-03
easy to fill out
★★★★★
2023-03-02
Very easy to understand and fill out forms.
★★★★★
2023-03-02
Very easy to follow and complete.
★★★★★
2023-03-01
Software is user friendly and convenient.
★★★★★
2023-03-01
Clear and easy
★★★★
2023-03-01
Process was easy and she was able to understand information.
★★★★★
2023-03-01
Thank you
★★★★★
2023-03-01
Thank you
★★★★★
2023-03-01
Faster than inspected
★★★★★
2023-03-01
Easy to follow and took very little time to
Complete!
★★★★★
2023-03-01
Easy and simple
★★★★★
2023-03-01
Easy
★★★★★
2023-02-28
It was easy to follow along and to answer the questions.
★★★★
2023-02-27
Great
★★★★★
2023-02-27
Process was very Easy to do and follow
★★★★★
2023-02-27
Convenient and understandable.
★★★★★
2023-02-26
It was very simple to use
★★★★★
2023-02-25
Exceptional service!
★★★★★
2023-02-25
Great, easy , friendly!
★★★★★
2023-02-25
Informative and simple
★★
2023-02-24
Id rather do this in person
★★★
2023-02-24
Not geared for non technical people
★★★★★
2023-02-24
You have made this so easy to complete. One or two questions were not answered but the system allowed me to proceed. Thank you for keeping this simple!